Frequently Asked Questions

Use Book Online to choose your equipment, date, delivery time and ZIP code. A 25% rental deposit secures your reservation and is applied to your total. The remaining balance is due upon delivery; mechanical bull rentals must be paid in full before unloading and setup.

Inflatable rentals are 8+ hours, and we guarantee you will have your inflatable during the day of your event. Most rentals are delivered in the morning and picked up that evening or the following day, depending on our delivery and pickup schedule. Your rental may last up to 24 hours when our schedule allows, but a full 24 hours is not guaranteed. We will coordinate your delivery and pickup times with you.

• Choose 2–4 consecutive days for your inflatable rental. The first day is full price, and every extra consecutive day is 50% off. Your rental includes one delivery, setup and pickup. See Multiday Rentals for available inflatables and pricing.

• Cancel at least 15 days before your event for a full refund of all payments, including the deposit. For non-weather cancellations less than 15 days before the event, the deposit is non-refundable and any amount paid above the deposit is refunded. Unsafe-weather cancellations follow the policy below.

• We assess weather conditions on the morning of your event. If the rental is canceled because of unsafe weather, all payments are refunded, including the deposit, even with less than 15 days of notice. A future credit or rain check is only used if you choose it instead of a refund.

• Delivery is priced by your delivery ZIP code. Check availability and price before checkout to see the delivery charge and applicable tax. For a location outside the available ZIP codes or a special event, use Custom quote or contact us for help.

• Provide a suitable, clear setup area and grounded power within 100 feet of the equipment. Inflatable rentals require responsible adult supervision; mechanical bull rentals include an operator. Contact us before booking if you are unsure about your location.

• Open Rental Agreement (PDF) at the bottom of this page for the complete terms, safety rules and refund policy. For questions or cancellation requests, contact contact@bouncenbull.com or call 910-756-0234. The time we receive your cancellation request determines the 15-day notice period.